AI automation agency

Automate manual processes with AI, ready for production

CodeGuides develops AI-powered automation solutions for businesses: processing documents, classifying emails, extracting data and bridging gaps between systems. Not as a demo, but for production use.

  • Individual AI workflows, integrated into existing systems
  • Documents, emails, tickets and ERP processes
  • MVP approach: quick start with measurable results
  • Secure AI infrastructure for internal data and automation workflows

Bring a specific process with you, we will check technical feasibility and automation potential.

  • AI automation from Germany
  • ERP and CRM integration
  • Documents, emails, tickets
  • Productive operation instead of demos

Which business processes can you Have it automated with AI?

AI can be used to automate rule-based, recurring processes relating to unstructured data: reading and checking documents, classifying and responding to emails, routing tickets, data collection, creating reports and handovers to ERP and CRM systems. CodeGuides starts with a specific existing process and automates it productively instead of building a general AI demo.

Typical patterns: evaluate documents, classify emails and transfer them to the ERP, route tickets, process PDFs, generate reports. For the connection to existing software see AI integration, for local processing of sensitive data On-premise AI.

This is how CodeGuides connects input data, AI processing and your target systems

Input data

  • PDF invoices & contracts
  • Email inbox
  • Form data & uploads
  • ERP/CRM exports
  • Support Tickets

AI processing

  • Data extraction (OCR + LLM)
  • Classification & Routing
  • Transformation & Validation
  • Error handling & logging
  • Rule-based escalation

Result in the system

  • ERP data record filled
  • CRM entry updated
  • Ticket routed correctly
  • Report created automatically
  • Notification triggered

Selected projects and customers

Technical University of Applied Sciences Wildau
Secanda AG
SENSYS GmbH
Knorr-Bremse AG
Zaibr Innovations GmbH
DTAD AG
Findeling GmbH
Netcom GmbH
Custom AI workflows ERP & CRM integration Documents, emails, tickets Productive operation GDPR compliant from Germany

Where AI automation has the greatest impact

Not every process is a good fit for AI automation. These patterns show where it makes business sense.

Manual process today

1
Document or email arrives
2
Employee opens, reads and interprets
3
Transfer data manually into the system
4
Forwarding or manual processing
5
5 to 15 minutes per operation, prone to errors

With AI automation

1
Document or email arrives
2
AI extracts and classifies automatically
3
Transfer data to the target system in a structured manner
4
Routing, validation and logging automatically
5
Seconds per operation, consistent and scalable
Recurring document processing

Invoices, contracts and forms with the same recurring workflows are ideal for AI automation.

Email volume without structure

Manual email categorization and forwarding costs time, AI classifies and routes automatically.

Data transfer between systems

Manual data transfers between systems without a direct interface tie up capacity unnecessarily.

Support and ticket processing

Incoming tickets are categorized, prioritized and enriched with standard information.

Reporting and data merging

Manually compiling reports from different sources regularly costs hours.

Knowledge bases and FAQ search

AI-powered search delivers instant, accurate answers from your manuals, without the need for manual searches.

AI automation works when it is embedded in real systems and processes.

CodeGuides develops the connection between the AI ​​model, your data and your existing systems so that automation runs productively.

Input
→
AI analysis
→
System filled

AI automation projectsthat we implement

No generic promises. These automations are technically feasible and bring measurable benefits.

01

Automate invoice processing

Invoice_Supplier_042.pdf
Supplier: Müller GmbH
Amount: €4,820.00
Due: July 15, 2025
→ Transfer ERP ✓

Incoming invoices as PDFs are opened manually, data is read out and transferred to the ERP.

AI automatically extracts suppliers, amounts, line items, and payment terms from PDFs and transfers the structured data to the ERP system.

  • Less manual data entry
  • Faster processing times
02

Email classification and routing

Re: Delivery order #8812 Order
Complaint: Goods damaged Complaint
Request: Offer creation Request

Incoming inquiries, orders and complaints are manually read, categorized and forwarded to the correct department.

AI classifies emails, extracts relevant fields and routes them automatically, with escalation logic for unknown categories.

  • Faster response times
  • Less manual sorting work
03

Contract review and risk marking

Service Contract_v3.pdf
Duration: 24 months
Cancellation: 6 months notice ⚠
Liability: §12, checked

Contracts are checked manually for critical clauses, terms and notice periods, which is time-consuming and error-prone.

AI analyzes contract documents, highlights relevant passages, and creates a structured summary of the key points.

  • Faster contract review
  • Systematic recording of critical clauses
04

Support ticket categorization

#5041,"Software crashes during export"
Priority: High · Team: Engineering · Component: Export module

Incoming support tickets are manually read, prioritized and assigned to the correct team.

AI categorizes, prioritizes and routes tickets automatically, enriched with relevant information from the knowledge base.

  • Faster initial response
  • More even load distribution
05

Data transfer between systems

Order form
structured
ERP system
Order created ✓

Data from forms, emails or exports is manually transferred to ERP, CRM or other systems.

AI extracts and transforms data, passes it to target systems in a structured manner, with validation and error logging.

  • Eliminating system silos
  • Lower error rate
06

Automated reporting

Weekly report automatically

Reports are compiled and formatted manually from various sources on a weekly or monthly basis.

AI aggregates data from source systems, organizes it, and delivers ready-to-use reports on a schedule or on demand.

  • Less manual reporting work
  • More consistent database

Do you recognize one of these processes? Then we will check the technical feasibility together.

The technical basis for productive AI automation

Many AI automation projects fail not because of the model, but because of an inadequate technical foundation. Data is spread across SharePoint, CRM and ERP systems, ticketing systems, and PDFs. Access rights, data protection, traceability and operations must all be considered from the start.

CodeGuides can build an in-house AI platform that connects your data sources, controls AI workflows and securely integrates automation into existing processes.

Architecture: From your data to AI automation

Your data sources

  • SharePoint & Documents
  • Email & Forms
  • CRM & ERP
  • Ticket systems
  • Databases

Internal AI platform

  • Roles & Rights
  • RAG / knowledge access
  • AI workflows
  • Interfaces
  • Monitoring & Operations

Automation results

  • Process steps without manual work
  • Documents processed in a structured manner
  • Systems filled automatically
  • Escalations routed correctly
  • Operation and control secured
Connect internal data sources

Make documents, wikis, SharePoint, CRM, ERP, ticket systems or databases usable, controlled and traceable.

Account for roles and permissions

Employees only see the information they are authorized to access. No uncontrolled data access.

Make AI workflows productive

Classification, extraction, summary or decision preparation become real, controllable process steps.

Plan for operations and ongoing development

Monitoring, quality assurance and adjustments are not only considered after the MVP, but are planned from the beginning.

AI automation vs. classic RPA

Robotic Process Automation (RPA) automates rule-based processes. AI automation can handle unstructured content.

Criterion Classic RPA AI automation
Unstructured data (free text, PDFs) ✕ Not possible ✓ Core competence
Content understanding & context ✕ Click paths only ✓ Meaning recognized
Flexible formats & layouts ✕ Rigid structures ✓ Format independent
Classification & prioritization ✕ Fixed rules only ✓ Learns based on meaning
Maintenance effort for changes High; scripts must be adjusted Low, model adapts
Combination with system integration ✓ Well suited ✓ Ideal for combining
AI infrastructure and database Individual interfaces, no central AI database Internal AI platform with data connection, rights and workflows possible

This is how it works AI automation project

No long lead time, no months-long concept project. We start with your specific process.

1

Analyze process

Clarify processes, data sources, system landscape and exceptions.

2

Assess automation potential

Assess ROI and data suitability, and prioritize the pilot.

3

Technical concept

Plan AI model, API architecture, system connections, data protection and error handling.

4

Develop MVP

Build a first production-ready version for the defined process, then test it with real data.

5

Testing & Quality Control

Systematically check and optimize accuracy, error rates and borderline cases.

6

Productive operation & expansion

Launch, monitoring and logging. Gradual expansion to further processes.

Why choose CodeGuides for AI automation

AI automation requires software development expertise, not just prompt engineering.

Backend & API development

AI automation requires a clean backend architecture, data pipelines and integrations with existing systems.

System integration from practice

ERP, CRM, DMS and REST APIs: we understand integration challenges from real projects, not textbooks.

Monitoring & error handling

Automation in productive operation requires monitoring, logging and fallback strategies, built in from the start.

Data protection by design

Which data leaves the company? Access rights and data protection requirements are considered from the start.

Pragmatic MVP entry

No lengthy concept project up front. We start with a defined pilot and bring it into production.

Experience working with mid-sized companies

Grown processes and system landscapes, not a startup greenfield. This experience flows into every project.

AI infrastructure instead of tool proliferation

Instead of individual, uncontrolled tools, we build an internal company AI infrastructure that brings together data, rights and workflows in a controlled manner.

AI automation usually fails not because of the model, but because of system integration issues, inadequate error handling or data protection gaps. That’s exactly the kind of challenge we solve as software developers. Alexander Hähnel · CodeGuides GmbH

Who is AI automation Suitable for?

AI automation makes sense when a process is recurring, involves substantial amounts of data and requires significant manual effort.

Well suited

  • Mid-sized companies with recurring, manual back-office processes
  • Companies with high email or document volumes
  • Teams that want to close system gaps between ERP, CRM and other tools
  • SaaS companies that want to add AI automation features to their products
  • Projects with a concrete process, measurable effort and existing data

Less suitable

  • Very creative, highly complex decision-making processes without clear rules
  • Processes without existing data or without a digital starting point
  • One-off tasks with no repeat effect

Not sure? In an initial consultation, we’ll assess whether your process is a good fit for AI automation.

Ready to automate a manual process with AI?

We assess technical feasibility, data availability and system integration, and show what can realistically be automated.

Check process
→
Plan MVP
→
Automate productively

Frequently asked questions about AI automation

What is AI automation?

AI automation uses AI models to automate manual, recurring business processes such as document processing, email classification, data extraction and ticket routing. Unlike traditional RPA, AI can also handle unstructured content, such as free text and documents in varying formats.

How much does an AI process automation project cost?

An initial AI automation MVP typically costs between €15,000 and €50,000, depending on the process, available data and system integrations. You’ll receive a specific estimate during an initial consultation.

Which processes are suitable for AI automation?

Recurring processes with substantial amounts of data and manual effort: document processing, email classification, data extraction from PDFs, ticket routing, reporting across multiple sources and gaps between ERP, CRM and other systems.

How long does an AI automation project take?

An initial MVP for a clearly defined process is often in production within 6 to 12 weeks. More complex system integrations and multiple processes take longer.

Do I need my own AI infrastructure?

No. We use existing AI services (e.g., the OpenAI API or Azure OpenAI) and integrate them with your existing infrastructure. You don’t need to build your own AI infrastructure.

Can AI automation be implemented in compliance with the GDPR?

Yes. We use a privacy-focused architecture, with data hosted in Germany or the EU, clear access controls and logging. We recommend an additional legal review by a data protection officer.

What is the difference to RPA?

Traditional RPA automates rule-based click paths. AI automation can interpret content: it can analyze free text, interpret PDFs, classify emails and handle varying formats.

Can you integrate AI into our ERP or CRM?

Yes, that is one of our focuses. We develop connectors and APIs for connecting AI solutions to ERP, CRM, DMS and other systems.

Can we start with a pilot?

Yes. We strongly recommend starting with an MVP for a clearly defined process. This delivers measurable results quickly and provides a basis for deciding whether to expand.

Do we need our own AI platform for AI automation?

Not always. A lean MVP is sometimes enough for a specific use case. If multiple processes, internal data sources, access permissions, or sensitive information are involved, an internal AI platform may make sense. In the initial consultation, we’ll assess which architecture fits your process.

Can you also connect AI with our internal data?

Yes. We can connect documents, databases, SharePoint, CRM, ERP, ticket systems or other sources, provided access, rights and data protection are clearly clarified.

Another question that isn't answered here? Request automation project
About CodeGuides

CodeGuides develops apps for consumers and businesses, with a primary focus on B2C apps. Our in-house team in Germany provides product planning, Flutter development and long-term operations, alongside custom software, AI automation and local AI infrastructure.

CodeGuides GmbH · Königs Wusterhausen On the market since 2018 100+ digital projects 100% in-house (Germany) Consulting & implementation from a single source

Request AI automation

Describe the process you want to automate. In the initial consultation we check suitability and technical feasibility.

Please do not include confidential or personal information.

We will respond within one business day.

Or directly: info@codeguides.de · 03375 2510 343

Schedule a meeting

A 45-minute technical assessment of your automation project.

Franz Opitz, CodeGuides GmbH
Franz Opitz CodeGuides GmbH +49 (0) 3375 2510 343 info@codeguides.de

What happens next?

1

Initial consultation (45 min.)

Clarify the process, data situation and system landscape together.

2

Feasibility check

Technical assessment: what can realistically be automated?

3

Offer & MVP Plan

Concrete concept with effort and pilot scope. You decide.

Process check

This is what you should bring with you to the interview:

  • Which process should be automated?
  • How frequently and in what volume?
  • Which systems are involved (ERP, CRM…)?
  • Are there example documents or data?
Choose a time on the calendar